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Excelsior Springs Walmart location shortens hours

June 1, 2018 – The Excelsior Springs Walmart Supercenter will shorten its hours as of Saturday, June 2, according to Casey Staheli, a spokesman for the Bentonville, Ark. based company. The change will affect both Excelsior Springs and Richmond locations. Rather than the current 24-hour schedule, the stores will be open from 6 a.m. to 1 a.m. daily.

Pharmacy hours will remain the same: 9 a.m. to 9 p.m. weekdays, 9 a.m. to 7 p.m. Saturdays and 10 a.m. to 6 p.m. Sundays.

Staheli said the company based the change on shopping patterns at the stores.

“We’re continually looking at how we can better serve our customers,” he said.

A recent review, he said, showed that customers were unhappy that not enough registers were open during daytime hours, creating long lines.

Florence Wallace, whose two daughters work at both store locations, said that she’s happy with the change.

“They certainly need the checkers here during the day,” said Wallace, who lives in Richmond.

The center will remain a 24-hour operation, Staheli noted, with stocking, cleaning and other activities happening during closed hours. No changes in staffing will occur, he said, but some associates will be shifted to the busier daytime hours.

Walmart is located at 2203 Patsy Ln., in Excelsior Springs. The phone number is 816-630-1003.

Image via Walmart Media Relations

By Standard Staff • StandardStaff@leaderpress.com

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12 Responses to Excelsior Springs Walmart location shortens hours

  1. Debbie Reply

    June 1, 2018 at 9:51 am

    Walmart needs to stop trying to push everybody into the self check-out line so they can get rid of employees who’s going to buy their stuff if nobody has a job!.

    • Sarah Reply

      June 1, 2018 at 11:42 am

      I agree!

  2. Denise Reply

    June 1, 2018 at 10:51 am

    I agree with the above person I HATE the self check out lines, you are watched the entire time like you are stealing something….

  3. Sherry Reply

    June 1, 2018 at 1:03 pm

    Will not use the self check out lines until there is no other option available. I like a friendly smile at the register and knowing that someone still has a job because I am willing to wait a few minutes longer to get through a line.

  4. Williams Reply

    June 1, 2018 at 3:08 pm

    Do not like new hours. I’m a second shift worker at ford and stopping by after work is very convenient. 6am is well after I get home.

  5. Kaitlin Reply

    June 1, 2018 at 8:14 pm

    Are we just now learning about not enough registers being open? We are like 10 years past that realization.

  6. Debbie Reply

    June 1, 2018 at 10:03 pm

    I’m not a fan of shortening hours eitherand certainly not a fan of the self check outs either. Seems purple have lost jobs to have the self check outs although if you are in a hurry and cant wait in the long lines they are a convenience.
    I’ve always thought the check outs were set up wrong like the pharmacy has its own check outs so should other dept like there should be registers for the groceries in the grocery dept and then registers the rest of depts that don’t have registers either need to get them
    Or HAVE them go thru the main check outs. when you have both groceries and everything else running thru the same registers it makes for long lines

  7. Ex employee Reply

    June 1, 2018 at 11:50 pm

    As a recently terminated employee I find this to just be CRAP!! I was told my position was eliminated and I was forced into another position and if I did not take that position I would be terminated!! So I was!!! This is Walmart trying to save money!!! I corporation that is inevitably going down the whole!! They are phasing out cashiers and other employees are being forced to fill in!! No one cares especially not the store manager!!

  8. KJ Reply

    June 2, 2018 at 9:04 am

    I would like to know how shifting people from night to day shift will actually help daytime checkout. The night shift only has 1 checker that I have ever seen. Everyone else is cleaning or stocking, which they said will remain the same. Sounds to me like it isn’t to “help the customer” but instead a money gig.
    I hope the change proves me very wrong.

  9. Sharon Tate Reply

    June 2, 2018 at 10:04 pm

    The reason walmart is losing money is because they did away with the price match. I do most of my shopping at Price Chopper and Aldi now. I only go to walmart when I have to get something I know is cheaper than the other stores. I know there were some people that abused it but you made everyone pay for a few dishonest people.

  10. Melissa Reply

    June 4, 2018 at 4:10 pm

    Walmart never hires enough cashiers so by cutting the hours and moving one maybe three cashiers to days is not the answer. They need to work with applicants that have set hours to fill in the gaps such as Mother’s that are only available to work 9 am to 3 pm or 1pm to 8 pm, just some examples. They pressure their associates to show availability as open 12 midnight to 12 midnight so they do not have to hire as many people. The home office tells them the shifts and that is all they can schedule therefore never having enough registers open. My husband and I love the self checkouts and there are still registers to be staffed for those who do not like self checkouts. When Walmart is open for major holidays they always tell their associates “that’s what the customers wants”. We I don’t feel they speak for their customers but for their bottom line. Just like when it was put out that every associate would receive $1,000 bonus but that’s not what happened. So as usual money is what talks not people.

  11. Melissa Reply

    June 4, 2018 at 4:12 pm

    Walmart never hires enough cashiers so by cutting the hours and moving one maybe three cashiers to days is not the answer. They need to work with applicants that have set hours to fill in the gaps such as Mother’s that are only available to work 9 am to 3 pm or 1pm to 8 pm, just some examples. They pressure their associates to show availability as open 12 midnight to 12 midnight so they do not have to hire as many people. The home office tells them the shifts and that is all they can schedule therefore never having enough registers open. My husband and I love the self checkouts and there are still registers to be staffed for those who do not like self checkouts. When Walmart is open for major holidays they always tell their associates “that’s what the customers wants”. We I don’t feel they speak for their customers but for their bottom line. Just like when it was put out that every associate would receive $1,000 bonus but that’s not what happened. So as usual money is what talks not people. Price match is a big deal for most families and yes that was very disappointing that they stopped that program.

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