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Excelsior residents in need provided help with rising sewer costs

May 18, 2018 – In reaction to the recent sewer rate increase, the City of Excelsior Springs will work with the Good Samaritan Center to provide financial assistance to residents who may need help with rising utility costs.

“We’ve already had phone calls from residents who are concerned about the rate increase, and we are pleased to have a solution,” said City Manager Molly McGovern at the City Council meeting held on Monday, May 7.

The agreement between the City and the Good Samaritan Center will commence July 1st, and be subject to renewal annually on January 1st.

The guidelines for assistance are, as follows: If the resident in need is a senior, disabled or homeowner household, they must be at or below 150 percent of the federal government’s poverty level; all other applicants must be at or below 135 percent of the federal government’s poverty level. The current bill must be in resident’s name and they must be an active water/sewer bill customer. The funds being offered are because customer is showing inability to pay due to rate increase. The customer’s water may not be currently disconnected for non-payment.

The maximum assistance is $125 in 12 months, and the customer can receive assistance of no more than $62.50 twice per year.

The Good Samaritan Center (GSC) will determine the documentation and other supporting information required from the applicant.

In turn, the Good Samaritan Center will require that the customer bring proof of income for the past 30 days; provide proof of active service with City; and provide ID for anyone 18 and older residing in their household and SS cards for everyone residing in household. Applicant for assistance must also agree to have their household information entered in MAAC Link, which is a secure data collection system used by GSC. Except for the voucher verifying qualification for assistance, client information will not be shared with any third party. A voucher will be sent with the customer to the City with proof of assistance to be followed up by caseworker by email to the City.

The motion passed with a 4-0 vote by the City Council.

By Samantha Kilgore •

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2 Responses to Excelsior residents in need provided help with rising sewer costs

  1. Courtnee Reply

    May 22, 2018 at 10:13 pm

    Why would they need your SS cards for everyone residing at the residence? Why would they need it in the first place? Seems like an over abundance of requirements and documentation needed for receiving such a minimal ammount per year. Why not reduce the sewer rate to what it was in January and raise in January if needed, since we have already had 2 rate increases this year??

  2. Jessica Reply

    May 25, 2018 at 8:13 pm

    I call them the water mafia. They literally just shut me off for 172$! My deposit was 250$. That’s not right. Not only that they are literally the most cold n calice individuals about turning it off.. they dont care. They only gonna pay 62 dollars twice a year…what a joke! Who in this town knows of any water bill that is 62$! Unheard of. They need to pull their head out of there asses and lower the rates they are making hand over fist on the disconnects in this town. I think that one day this town is going to uncover a a very serious scandal going on or a case of embezzlement..mark my words

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